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Frequently Asked Questions

  /  Frequently Asked Questions

Video Answers

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Can The Family Hope Center Help My Child?

How Do I Know if my Child Needs Help?

Will the Parent Training Course Replace our PT, OT and Speech Therapies?

Does My Child Need to be Medicated?

Is my Child too Old to be Helped?

My Daughter Is 18 with Autism, Will She Catch Up?

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Is it too Late for my 16 Year Old with Dyslexia, ADD, etc.?

How Can I Solve my Child’s Attachment Disorder?

Our 2 Year Old Son with Autism Isn’t Speaking, Will this Therapeutic Program Help?

What Can I Do for my Child’s OCD Behavior?

My Child Has Severe Mobility Issues. Can You Help?

My Child Has Multiple Diagnosis, What should I do first?

About the Family Hope Center Methodology

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Can The Family Hope Center Help My Child?

  • We work with parents of children of all ages, with many kinds of disabilities and diagnoses.
  • We help parents understand the neurological and nutritional origins of their child’s challenges – that is,
  • We help parents understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication, motor, or seizure disorders, and other traditional diagnoses like ADHD.
  • We then help parents build and implement customized plans that leverage brain plasticity and optimal health to maximize their child’s development.

 

Your first step is to take the Parent Training Course, where you will;

  • Learn about the neurological and nutritional origins of your child’s challenges.
  • Learn about the reality of brain plasticity.
  • Learn that it is possible to build a customized plan that leverages brain plasticity that will maximize your child’s development.
  • Learn that it is possible for you to implement this plan in your home.
  • Understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
  • Learn how to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
  • Learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
  • Learn how to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.

How many children have you seen with my child’s diagnosis, disorder, or disability?

  • Over the last 20 years, the Family Hope Center’s interdisciplinary team has seen

     

    • Developmental Delay: 1560 children.
    • Motor Disorders (e.g., dyspraxia, cerebral palsy): 1799 children.
    • Autism Spectrum Disorder (ASD): 748 children.
    • Pervasive Developmental Disorder (PDD): 85 children.
    • Social-Emotional or Behavioral Disorders (e.g., ADHD): 304 children.
    • Genetic, Chromosomal, or Congenital Disorders (e.g., Down Syndrome, Fetal Alcohol Syndrome):416 children.
    • Communication and Speech Disorders: 56 children. 1560 children with developmental delay, which often includes language or communication delays.
    • Learning Disabilities: 1560 children with developmental delay, which often includes learning delays, auditory processing disorders, or specific learning disabilities such as in reading, writing, or math.
    • Sensory Processing Disorders:  1560 children with developmental delay which often includes hyper- and hypo-sensitivities and sensory processing differences in the different sensory pathways.
    • Brain Dysfunction (non-traumatic): 180 children with brain dysfunction.
    • Brain and Spinal Cord Injuries: 54 children.

How does the program work?

  • We work with parents of children of all ages, with many kinds of disabilities and diagnoses.
  • We help parents understand the neurological and nutritional origins of their child’s challenges – that is,
  • We help parents understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication, motor, or seizure disorders, and other traditional diagnoses like ADHD.
  • We then help parents build and implement customized plans that leverage brain plasticity and optimal health to maximize their child’s development.
  1. Start the free introductory lessons to the Parent Training Course, or
  2. Take the Parent Training Course. From it, you will
    1. Understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
    2. Learn how to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
    3. Learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
    4. Learn how to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.
  3. After you finish the course, if you wish, you can make an appointment to see the Family Hope Center’s interdisciplinary team of specialists, who will provide you with
    1. A comprehensive evaluation of how your child’s brain is developing.
    2. A customized and integrated treatment plan designed for your child based on these results.
    3. Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.
    4. Ongoing adjustments to your child’s treatment plan based on their progress.

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How many hours per day does the program take?

Our goal is to teach you information and provide you with the tools, knowledge, and guidance to help your child thrive. Part of that is helping you understand how to prioritize what to spend your valuable time and effort on based on your goals and your child’s needs. Parents implement as much or as little of our recommendations as they can based on their unique circumstances. In both the Parent Training Course and in all our more intensive service offerings – should you choose to partner with us – we will work with you to balance the needs of your child and the most effective things to work on in the present moment.

How long will it take to heal my child? How many appointments will I have to come to?

While that is impossible to answer, with few exceptions, every injury to the brain is capable of healing. No matter how mild or profound, we have rarely run across a brain injury that couldn’t be improved or completely healed given enough time, the correct approach, and dedicated effort. As a parent, we know you will continue to be relentless in the pursuit of creating a productive and satisfying life for your child. We are here to help you do so.

About the Parent Training Course

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How will the Parent Training Course help with my child’s specific diagnosis?

Impaired brain function is at the root of many delays in development. To help your child, you need to understand the way a child’s brain develops, how brain plasticity works, and how nutrition underpins optimal brain function. You also need practical, hands-on ways to measure and promote your child’s development.

In the Parent Training Course, we address each of the above areas in detail. Most importantly,

  • You will learn how to use our proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
  • You will also learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.

In particular,

  • Learning Disabilities: Lesson 8 covers learning and reading, from early development up to high school age. In addition, Lesson 9 covers using mobility for children struggling with learning. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Social-emotional disorders and Behavioral Issues: Lesson 8 covers social-emotional development and includes proactive strategies for dealing with challenging behavior. In addition, Lesson 9 covers using mobility for children struggling with social-emotional or behavioral issues. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Speech & Language or Communication Delays: Lesson 8 covers the critical elements of the early development of language and communication. In addition, Lesson 9 covers using mobility for children struggling with expressive or receptive language delays. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Motor Disorders: Lesson 9 covers motor development and for children who struggle with mobility. In addition, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Developmental Delays: Lesson 7 covers how to develop the sensory pathways. Lesson 8 covers learning and reading, early language development, social-emotional development, and dealing with challenging behavior. Lesson 9 covers mobility – for children who struggle with mobility, but most importantly, how the mobility pathway can be used to promote development in all other areas. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living: these often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Sensory Processing Issues: Lesson 7 covers how to develop the sensory pathways. In addition, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living: these often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Health Problem: Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Seizures: Lesson 2 talks about the neurological origins of seizure activity.
  • Genetic or Chromosomal Disorders:

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What is included in the Parent Training Course?

In the Parent Training Course, you will:

  • Understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
  • Learn how to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
  • Learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
  • Learn how to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.

Short summary of benefits and actions:

  • 10 lessons, helping you understand all areas of development and optimal health.
  • Comprehensively assess your child.
  • Build your child’s plan.
  • Come to the weekly parent support calls for additional help.
  • Complete your certification.

About Appointments

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What does an appointment include?

An appointment with the Family Hope Center’s interdisciplinary team of specialists includes:

  • A comprehensive evaluation of how your child’s brain is developing from the following perspectives:
    • Behavioral
    • Medical
    • Cognitive
    • Nutritional
    • Motor and Neuromuscular
    • Communication and Language
    • Orthopedic
    • Auditory
    • Visual
    • Sensory
  • A customized and integrated treatment plan designed for your child based on these results.
  • Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.

Ongoing adjustments to your child’s treatment plan based on their progress.

How do I get an appointment?

  1. The first step is to take the Parent Training Course and complete the certification.
  2. The next step is to schedule an appointment with the Family Hope Center’s interdisciplinary team of specialists.
  3. Provide specific dates based on Appointment Information
  4. The final step is to confirm your appointment by making the minimum (50%) deposit.

How much does an appointment cost?

  1. We offer a couple different kinds of appointments, including live and online appointments with the Family Hope Center’s interdisciplinary team of specialists.
  2. Our model is different from traditional therapies and services in many ways, but a big one is that rather than separating all costs out into multiple therapies, medications, and appointments with specialists from different places, we combine everything your child and family needs into one service, then provide you with as much hands-on support as you need over the next 6 months to be successful and achieve your goals.
  3. The cost of an appointment and 6 months of support can be financed in a few different ways depending on your location or insurance situation.
  4. The full cost of an appointment and 6 months of support depends on the country of residence. Please Contact Us for more information

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Does insurance cover any costs of the appointment?

It depends on your specific location, local policies, and insurance situation, but often, families are able to apply for reimbursement for some or all of the cost of an appointment with the Family Hope Center’s interdisciplinary team of specialists.

Please understand that, depending on your combination of insurance company, contract, and local policy, your insurance or social benefits may not cover all of the described services, or they may adjust the rate charged to what they believe is the usual and customary charge for the services as described.

For that reason, we cannot “accept assignment” (i.e., accept an insurance card as a guarantee of reimbursement).

However, we do provide families with resources and as much information as possible to support your submission for reimbursement to your insurance company.

It has been our experience, that a combination of a proper knowledge of the services rendered for your child and appropriate documentation will help you make a strong case for the reimbursement you are entitled to. In all cases, we will continue to strive to assist your family in acquiring the necessary resources to meet your goals for your child’s optimal developmental growth and independence.

Do you have any codes I can send to my insurance company to see if they will cover the appointment?

We can provide you with a full breakdown of each CPT code and a description of the corresponding services.

About The Family Hope Center

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What is the Family Hope Center?

We are an international organization for the development of all children and specialize in helping parents and families of children with injuries to their brain. These injuries may manifest themselves as labels many people refer to as “autism” or “ADD’, or “Dyslexia”, and so on. We also help families with adults struggling with stroke, ADHD, Autism, seizures, Parkinson’s and Alzheimer’s.

How does the Family Hope Center Program work?

We begin by teaching you through our Parent Training Course about the development of a child’s brain, what occurred to bring about the difficulties your child is experiencing, and what can be done to begin reversing the effects of the injury. Many parents find that what they learned to do in the course they were able to implement at home with their child with great success. Click here for a course agenda.

 

For families who wish to have additional support, we provide a personal appointment virtually or at our clinic in Norristown, PA. Here we start by having your child carefully evaluated by our clinical team. We then develop a customized therapeutic program to specifically address your child’s situation and teach you step-by-step on how to carry out the program with your child at home.

 

We follow your appointment here in Philadelphia /Mexico / Europe with ongoing unlimited support (emails, telephone and video) where you will provide updates of your child’s progress that will be reviewed by our clinical team and if needed, provide specific program modifications to keep your child’s progress moving forward.

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How can you help my child?

We have found that by teaching parents how to recognize and understand their child’s abilities and behaviors, they can pinpoint the affected areas in the brain. Once these areas are identified, parents and helpers stimulate those affected areas to promote and improve their child’s function, and in most cases, make significant progress in restoring them to a level of wellness that was not previously possible.

How is the Family Hope Center different from other programs?

We go to the source – the brain, where the symptoms often originate – and treat the brain first. We do not focus our attention on the symptoms. When we successfully treat the affected areas of the brain, many of the symptoms begin to disappear. In other words, we go from the inside/out. The conventional approach often treats the symptoms as the problem, rather than the result of the problem. The conventional approach thus relies on medications, surgery and adaptive programs designed to help the child adjust and cope. This approach is from the outside/in.

Questions About The Parent Training Course

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Why do I have to attend the Parent Training Course before I get an appointment for my child’s evaluation?

We need to teach you the concepts behind our approach and establish the rationale behind the treatments we propose. We also think it’s important for you to know how a child’s brain grows and develops so that you can understand where your child’s difficulties originate. As you process this information you will better understand how the specially designed program is calibrated based on the assessment of your child’s need to improve their function in every area.

Do we both have to attend at the same time?

We strongly encourage both parents to follow the course at the same time, as we find that mutual experience allows both parents to absorb much more information.

What will the Parent Training Conference cover?

For an agenda of the conference contents, click here.

What is included in the free Lessons 1 & 2 from the Parent Training Course?

The free two introductory course lessons, you will:

  • Learn about the neurological and nutritional origins of your child’s challenges.
  • Learn about the reality of brain plasticity.
  • Learn that it is possible to build a customized plan that leverages brain plasticity that will maximize your child’s development.
  • Learn that it is possible for you to implement this plan in your home.

What do I need to do to complete the Parent Training Course?

Go through all 10 lessons which help you understand all areas of development and optimal health. Comprehensively assess your child using the developmental chart.

Build your child’s plan.

Come to the weekly parent support calls for additional help.

Complete your certification.

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People around me are skeptical. Do you have any ideas?

Skepticism is natural and healthy – providing it does not prevent your ability to observe and evaluate new information in a neutral way. Many are skeptical that the brain can significantly improve with therapy as previous experiences have not proved effective. We recommend you begin by sharing the Intro to the Parent Training Course “Helping Your Child with Special Needs” and viewing the stories from the parents – which are free on our website.

 

Click here for “What Parents Say about the Parent Training Conference”

What if I have more than 1 child with special needs?

The information presented at the Parent Training Conference is beneficial for all of your children’s development.

What will I learn on the Parent Training Course?

  • Understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
  • Learn how to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
  • Learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
  • Learn how to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.

Short summary of benefits and actions:

  • 10 lessons, helping you understand all areas of development and optimal health.
  • Comprehensively assess your child.
  • Build your child’s plan.
  • Come to the weekly parent support calls for additional help.
  • Complete your certification.

How will the Parent Training Course (or your program) help my child specifically (with my child’s specific diagnosis)?

Impaired brain function is at the root of many delays in development. To help your child, you need to understand the way a child’s brain develops, how brain plasticity works, and how nutrition underpins optimal brain function. You also need practical, hands-on ways to measure and promote your child’s development.

 

In the Parent Training Course, we address each of the above areas in detail. Most importantly,

  • You will learn how to use our proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
  • You will also learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.

In particular,

  • Learning Disabilities: Lesson 8 covers learning and reading, from early development up to high school age. In addition, Lesson 9 covers using mobility for children struggling with learning. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Social-emotional disorders and Behavioral Issues: Lesson 8 covers social-emotional development and includes proactive strategies for dealing with challenging behavior. In addition, Lesson 9 covers using mobility for children struggling with social-emotional or behavioral issues. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Speech & Language or Communication Delays: Lesson 8 covers the critical elements of the early development of language and communication. In addition, Lesson 9 covers using mobility for children struggling with expressive or receptive language delays. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Motor Disorders: Lesson 9 covers motor development and for children who struggle with mobility. In addition, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Developmental Delays: Lesson 7 covers how to develop the sensory pathways. Lesson 8 covers learning and reading, early language development, social-emotional development, and dealing with challenging behavior. Lesson 9 covers mobility – for children who struggle with mobility, but most importantly, how the mobility pathway can be used to promote development in all other areas. Finally, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living: these often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Sensory Processing Issues: Lesson 7 covers how to develop the sensory pathways. In addition, Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living: these often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Health Problem: Lesson 6 covers respiration, nutrition, and the fundamentals of healthy living. These often contribute to delays in development and are critical to supporting the developing brain and optimizing brain growth and maturation.
  • Seizures: Lesson 2 talks about the neurological origins of seizure activity.
  • Genetic or Chromosomal Disorders

Questions About Family Hope Center Programs

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How many hours a day will my program take?

Since your Family Hope Center Program is specifically designed for your child’s individual needs, the amount of time varies for each child; however, the amount of time spent on your child’s program has a direct relationship to their results.

 

Our goal is to teach you information and provide you with the tools, knowledge, and guidance to help your child thrive. Part of that is helping you understand how to prioritize what to spend your valuable time and effort on based on your goals and your child’s needs. Parents implement as much or as little of our recommendations as they can based on their unique circumstances. In both the Parent Training Course and in all our more intensive service offerings – should you choose to partner with us – we will work with you to balance the needs of your child and the most effective things to work on in the present moment.

How can I do the program if my child is in school all day?

We have many kids on the program in school. At the Parent Training Course, we teach you how to organize your day and prioritize the elements of your program to get the most benefit from the time you have each day. We can discuss your child’s individual needs with the Team following your certification and during your scheduled support call.

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How long will it take to heal my child?

While that is impossible to answer, with few exceptions, every injury to the brain is capable of significant healing. No matter how mild or profound, we have rarely run across a brain injury that couldn’t be significantly improved or completely healed given enough time, the correct approach, and dedicated effort. As a parent, we know you will continue to be relentless in the pursuit of creating a productive and satisfying life for your child. We are here to help you do so.

What do I do if I can’t get my child to do the program?

At the Parent Training Course, we will teach you specific strategies to encourage your child’s cooperation – let’s take one step at a time, first to learn about where your child is and then how to strategically help him/her.

Questions About My Child

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Can you help my child (with their problem, diagnosis, or at their age)?

We work with parents of children of all ages, with many kinds of disabilities and diagnoses.

We help parents understand the neurological and nutritional origins of their child’s challenges – that is,

We help parents understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication, motor, or seizure disorders, and other traditional diagnoses like ADHD.

We then help parents build and implement customized plans that leverage brain plasticity and optimal health to maximize their child’s development.

  1. Your first step is to take our first free two lessons from the Parent Training Course in which you will
    • Learn about the neurological and nutritional origins of your child’s challenges.
    • Learn about the reality of brain plasticity.
    • Learn that it is possible to build a customized plan that leverages brain plasticity that will maximize your child’s development.
    • Learn that it is possible for you to implement this plan in your home.
    • Lesson 1 and lesson 2 from our Parent Training Course are for free and you will learn:

How does the program work?

  1. FHC one liner. What do we do?
    • We work with parents of children of all ages, with many kinds of disabilities and diagnoses.
    • We help parents understand the neurological and nutritional origins of their child’s challenges – that is,
    • We help parents understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication, motor, or seizure disorders, and other traditional diagnoses like ADHD.
    • We then help parents build and implement customized plans that leverage brain plasticity and optimal health to maximize their child’s development.
  2. Take the free two introductory lessons or
  3. Take the Parent Training Course. From it, you will
    • Understand how injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
    • Learn how to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
    • Learn how to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
    • Learn how to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.
  4. After you finish the course, if you wish, you can make an appointment to see the Family Hope Center’s interdisciplinary team of specialists, who will provide you with
    • A comprehensive evaluation of how your child’s brain is developing.
    • A customized and integrated treatment plan designed for your child based on these results.
    • Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.
    • Ongoing adjustments to your child’s treatment plan based on their progress.

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How many children have you seen with my child’s diagnosis, disorder, or disability?

Over the last 20 years, the Family Hope Center’s interdisciplinary team has seen

  • Developmental Delay: 1560 children.
  • Motor Disorders (e.g., dyspraxia, cerebral palsy): 1799 children.
  • Autism Spectrum Disorder (ASD): 748 children.
  • Pervasive Developmental Disorder (PDD): 85 children.
  • Social-Emotional or Behavioral Disorders (e.g., ADHD): 304 children.
  • Genetic, Chromosomal, or Congenital Disorders (e.g., Down Syndrome, Fetal Alcohol Syndrome): 416 children.
  • Communication and Speech Disorders: 56 children. 1560 children with developmental delay, which often includes language or communication delays.
  • Learning Disabilities: ?? children. 1560 children with developmental delay, which often includes learning delays, auditory processing disorders, or specific learning disabilities such as in reading, writing, or math.
  • Sensory Processing Disorders: ?? children. 1560 children with developmental delay which often includes hyper- and hypo-sensitivities and sensory processing differences in the different sensory pathways.
  • Brain Dysfunction (non-traumatic): 180 children with brain dysfunction.
  • Brain and Spinal Cord Injuries: 54 children.

About An Appointment

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What does an appointment include?

An appointment with the Family Hope Center’s interdisciplinary team of specialists includes

  • A comprehensive evaluation of how your child’s brain is developing from the following perspectives:
    • Behavioral
    • Medical
    • Cognitive
    • Nutritional
    • Motor and Neuromuscular
    • Communication and Language
    • Orthopedic
    • Auditory
    • Visual
    • Sensory
  • A customized and integrated treatment plan designed for your child based on these results.
  • Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.
  • Ongoing adjustments to your child’s treatment plan based on their progress.

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How many appointments will I have to come to?

While that is impossible to answer, with few exceptions, every injury to the brain is capable of healing. No matter how mild or profound, we have rarely run across a brain injury that couldn’t be improved or completely healed given enough time, the correct approach, and dedicated effort. As a parent, we know you will continue to be relentless in the pursuit of creating a productive and satisfying life for your child. We are here to help you do so.

About Appointment Costs & Payment

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How much is an appointment?

  1. Your first step is to take the Parent Training Course, where you will learn
    • How injuries and poor function in the brain show up as developmental delays, learning disabilities, communication / motor / seizure disorders, and other traditional diagnoses (e.g., ADHD).
    • How to use the Family Hope Center’s proprietary evaluation tool to assess how your child’s brain is developing and find out which neurological pathways and physiological systems need the most support.
    • How to build a basic but effective set of exercises and a nutritional protocol that will promote your child’s brain growth and maturation.
    • How to implement these exercises and the nutritional protocol in your home, and personally oversee your child’s progress.
  2. Then, you can make an appointment with the Family Hope Center’s interdisciplinary team of specialists, which includes
    • A comprehensive evaluation of how your child’s brain is developing from the following perspectives:
      • Behavioral
      • Medical
      • Cognitive
      • Nutritional
      • Motor and Neuromuscular
      • Communication and Language
      • Orthopedic
      • Auditory
      • Visual
      • Sensory
    • A customized and integrated treatment plan designed for your child based on these results.
    • Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.
    • Ongoing adjustments to your child’s treatment plan based on their progress.

Does insurance cover any costs of the appointment?

It depends on your specific location, local policies, and insurance situation, but often, families are able to apply for reimbursement for some or all of the cost of an appointment with the Family Hope Center’s interdisciplinary team of specialists.

 

Please understand that, depending on your combination of insurance company, contract, and local policy, your insurance or social benefits may not cover all of the described services, or they may adjust the rate charged to what they believe is the usual and customary charge for the services as described.

 

For that reason, we cannot “accept assignment” (i.e., accept an insurance card as a guarantee of reimbursement).

 

However, we do provide families with resources and as much information as possible to support your submission for reimbursement to your insurance company.

 

It has been our experience that a combination of a proper knowledge of the services rendered for your child and appropriate documentation will help you make a strong case for the reimbursement you are entitled to. In all cases, we will continue to strive to assist your family in acquiring the necessary resources to meet your goals for your child’s optimal developmental growth and independence.

  1. Insurance Reimbursement
    1. Current Procedural Terminology (CPT codes)
      • The insurance industry uses a coding system called Current Procedural Terminology, or CPT codes, authored by the American Medical Association to guide reimbursement rates.
      • In general, these codes favor invasive procedures, surgery and diagnostic interventions and do not have good descriptors for progressive therapies or training of families to perform home-based therapy. This fact makes it difficult for the Family Hope Center to show the real value of the services rendered for your child to the insurance company.
      • Nevertheless, we can provide you with documentation that describes our services and the corresponding CPT codes to show the comprehensive nature of the services rendered and the specific need for each of them.
    2. HCFA 1500 Forms
      • The standard billing forms for physician and rehabilitation services are called HCFA 1500 forms. These forms should accompany any request for insurance reimbursement. They will include the diagnosis codes and the service (or CPT) codes associated with services provided to your child by the various members of our interdisciplinary team.
      • As I said before, the CPT codes are used as the accepted guide for diagnostic and therapeutic procedures, following guidance from the American Medical Association (AMA).
      • Again, we will help you understand which CPT codes correspond to the various services included in an appointment with the Family Hope Center’s interdisciplinary team of specialists.
  2. The WeeFIM Instrument
    1. The Family Hope Center performs a WeeFIM assessment of your child at each visit.
    2. The WeeFIM is currently the world’s most widely used tool to assess the outcomes of pediatric rehabilitative treatment – or functional improvement over time.
    3. It measures a child’s abilities related to functional independence in three categories: Self Care, Cognition, and Motor function.
    4. The WeeFIM is also the world’s largest pediatric outcomes database, used in 14 countries and close to 1500 facilities in the United States.
    5. It was created–in part–in response to insurance carriers needing to justify the outcomes of treatment for children with developmental delays and special needs.
    6. Children continue to receive new WeeFIM assessments at each appointment.
    7. Your child’s WeeFIM score describes their functional improvement in the areas of Self Care, Cognition, and Motor Function, and you will be able to use it to demonstrate your child’s improvement over time in response to the therapies you are implementing in your home.
  3. Interdisciplinary Team Notes
    1. Finally, each member of our interdisciplinary team will provide you with detailed notes, including
    2. Physician’s Notes: Medical notes from our Medical Director. Your insurance company may ask for a copy of physician’s notes from their evaluations of your child. Normally, those requests will come directly to the Family Hope Center, not to you. In the event your insurance company does ask you for physician’s notes, please let us know, and we can send them out.
    3. Results from the Family Hope Center’s Developmental Chart that will enable you to substantiate the treatments and progress that your child is making across seven developmental domains.
  4. We are also able to send a letter to your insurance company supporting your claim, explaining our service model, and detailing the different services that are included in the full appointment.

Regardless of if you choose to move forward with us, we encourage you to take the following steps to put you in the position to optimize reimbursement for services you need and know will help your child thrive:

  1. If you have not already, connect with your local ARC association (https://www.thearc.org), which offers free resources to parents and will provide you with free consultation, information, and support accessing resources in your area. This is the most important step you can take to access free resources and information to best navigate your local system and best advocate for the services your child needs.
  2. Ask your insurance carrier for access to a medical case manager. This person is often a nurse. Having one knowledgeable person as a contact may be very helpful to you and the insurance company.
  3. If the insurance company is reluctant to cooperate with you, reach out to the Human Resource representative of the company that pays the premiums (if your premiums are paid by your employer). Often, your employer will be more successful in reaching the right person to assist with a reasonable adjudication of claims.
  4. Find out more about resources in your state. Often, individual states provide support to families of children with disabilities through Medical Insurance (Medicaid) or social security. These state support systems often help with out-of-pocket expenses for services, as well as additional moneys for equipment, educational, and therapy support services that your child requires.
    1. Your state’s office for Developmental Disabilities website will have free resources to help you access these services. You should also be able to find a local contact person or social worker from the county you reside in, who will have full knowledge of local policies.
  5. Look for a support group you can join that addresses your child’s diagnosis. The families active in these support groups are extremely knowledge about and great resources for how to access funding sources to pay for therapy, and experience with dealing with school districts and other possible sources of funding. In general, they will be excellent resources for you.
  6. Reach out to your local school district. If your child has a disability, the school district should have a case manager that can help you navigate the system. The Individualized Educational Plan (IEP) will incorporate the home therapy and the tutoring services that your child may require.
    1. The ongoing home-based therapies implemented by families on the recommendation of the Family Hope Center team are often a sticking point for health insurance carriers due to policy exclusions.
    2. Some of these can be supported by school districts if the parents are able to get the therapies implemented at school as part of an Individualized Education. Again, the WeeFIM Polar Graph enables you to show progress of your child, and the school district’s own testing will also show improvement in your child’s progress over the course of the year, providing support for subsequent years.
    3. Again, reach out to your local ARC will to receive free resources, case management, support, and guidance for how to navigate your local system most effectively and advocate best for what your child needs to succeed.

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Ok, but how much is an appointment?

First, we offer a couple of different kinds of appointments, including live and online appointments with the Family Hope Center’s interdisciplinary team of specialists. Both kinds of appointments include

  • A comprehensive evaluation of how your child’s brain is developing from the following perspectives:
    • Behavioral
    • Medical
    • Cognitive
    • Nutritional
    • Motor and Neuromuscular
    • Communication and Language
    • Orthopedic
    • Auditory
    • Visual
    • Sensory
  • A customized and integrated treatment plan designed for your child based on these results.
  • Hands-on guidance and real-time support for your family as you implement your child’s treatment plan at home.
  • Ongoing adjustments to your child’s treatment plan based on their progress.

Second, tell me a little about the kinds of services and therapies your child is receiving right now:

  1. What kinds of therapy or specialized services does your child receive?
  2. How often does your child receive these therapies?
  3. How much are you currently spending on outpatient therapy per week?
  4. Does your child require support from medical fields? (e.g., neurologist, genetic or metabolic specialist)
  5. How much are the appointments for these medical specialists?
  6. Is your child currently on any medication?
  7. How much are you currently spending on medication per month?

Our model is different from traditional therapies and services in many ways, but a big one is that rather than separating all costs out into multiple therapies, medications, and appointments with specialists from different places, we combine everything your child and family needs into one service, then provide you with as much hands-on support as you need over the next 6 months to be successful and achieve your goals.

 

Lastly, understand that the cost of an appointment and 6 months of support can be financed in a few different ways depending on your location or insurance situation:

  1. While the Family Hope Center does not currently accept an insurance card as a guarantee of reimbursement, we can help you understand the many services included in an appointment and the relevant Current Procedural Terminology (CPT) codes you can use to apply for reimbursement from your insurance company. Depending on your type of insurance and company, you could receive full or partial support for the services included in an appointment with our interdisciplinary team.
  2. In some locations, (e.g., Denmark, Norway), social services provide support to families implementing the Family Hope Center’s recommended therapies at home.
  3. Finally, we also offer a 6-month payment plan option.

The full cost of an appointment and 6 months of support is:

  • US in presence: $3950
  • US Virtual: $3950
  • Denmark: $7750
  • To confirm your appointment, we require a 50% deposit ($1975).
  • The remaining balance is due seven days prior to the appointment.
  • If a payment plan is being used, 50% is required prior to your appointment and the remaining 50% is spread out over the 3 months following your appointment.
  • In the event of a cancellation, our refund policy is:
    • 30 or more days before appointment: 50% refund
    • 29 to 15 days before appointment: 25% refund
    • A cancellation less than 15 days before appointment: 0% refund

Do you have any codes I can send to my insurance company to see if they will cover the appointment?

We can provide you with a full breakdown of each CPT code and a description of the corresponding services.

About Scheduling An Appointment

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How do I go about getting an appointment?

  1. The first step is to take the Parent Training Course and complete the certification.
  2. The next step is to schedule an appointment with the Family Hope Center’s interdisciplinary team of specialists.
  3. Provide specific dates based on Appointment Information calendar.
  4. The final step is to confirm your appointment by making the minimum (50%) deposit.
  5. Schedule an appointment with the Family.

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How soon can I get an appointment?

  1. The first step is to take the Parent Training Course.
  2. Then, you can make an appointment to meet with the Family Hope Center’s interdisciplinary team of specialists.Provide specific dates based on Appointment Information calendar.
  3. The final step is to confirm your appointment by making the minimum (50%) deposit.
  4. Schedule an appointment with the Family.

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